Last updated: May 6, 2026

These Terms of Service ("Terms") govern your use of the website and services operated by RusticAura GmbH ("we", "us", "our"), including all information, content, features, tools, products, and services offered through this website (the "Services").

By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.

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## 1. Company Information

The Services are operated by:

RusticAura GmbH  
Mainzer Landstraße 69  
60329 Frankfurt am Main  
Germany  

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## 2. Use of the Services

You may not use our Services for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations when using the Services.

We reserve the right to refuse service to anyone for any reason at any time.

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## 3. Products and Orders

We make every effort to display product information accurately, including descriptions, pricing, and availability.

We reserve the right to:

- Modify or discontinue products at any time
- Refuse or cancel orders if necessary
- Limit quantities purchased per person or per order

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## 4. Pricing and Payment

All prices are listed in EUR unless otherwise stated.

We reserve the right to correct pricing errors at any time. Payment must be completed before order processing.

Payments are processed securely via third-party payment providers.

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## 5. Shipping and Delivery

Shipping times are estimates and may vary depending on destination and logistics conditions.

We are not responsible for delays caused by carriers, customs, or force majeure events.

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## 6. Returns and Refunds

Please refer to our Return Policy for detailed information on returns and refunds.

Refund eligibility depends on product condition and return conditions.

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## 7. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of RusticAura GmbH or its licensors and is protected by applicable intellectual property laws.

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## 8. Third-Party Services

Our Services may include integrations or links to third-party services, including Shopify.

We are not responsible for the content, policies, or practices of third-party services.

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## 9. Shopify Platform

Our store is hosted on Shopify. Shopify provides the e-commerce platform that enables us to sell our products and services.

Your personal data may be processed by Shopify in accordance with their privacy policy:
https://privacy.shopify.com/en

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## 10. Limitation of Liability

To the maximum extent permitted by law, RusticAura GmbH shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

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## 11. Warranty Disclaimer

The Services and all products are provided "as is" and "as available" without warranties of any kind, unless otherwise required by applicable law.

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## 12. Privacy

Your use of the Services is also governed by our Privacy Policy.

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## 13. Changes to Terms

We may update these Terms at any time. The updated version will be posted on this page with a revised "Last updated" date.

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## 14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany.

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## 15. Contact Information

If you have any questions about these Terms, you may contact us at:

Email: support@flexpatio.de  
Address: Mainzer Landstraße 69  
60329 Frankfurt am Main  
Germany